Frequently Asked Questions

The platform is designed for nursing students, ICU nurses, healthcare learners and professionals who want structured ICU and critical-care education, revision and assessment practice.

Yes. The catalogue can include free demo courses so you can understand the learning format before purchasing a premium program. Free and premium access are shown separately on the course catalogue.

Create or log in to your learner account, open the premium course, choose the purchase action and complete the Razorpay checkout. The LMS verifies the transaction before protected course access is enabled.

The current payment flow uses Razorpay and can present supported Indian payment methods such as UPI, cards and net banking, subject to the options available in the Razorpay checkout.

After a successful payment is verified, the LMS creates or confirms the course enrollment. If money was deducted but access is not visible, contact support with your registered email and payment reference rather than paying again.

The website is designed as a responsive web LMS, so you can use supported modern browsers on mobile, tablet or desktop. A dedicated native mobile app is not required to use the current web platform.

Eligible courses can include a completion certificate pathway. You must satisfy the course's required lessons, assessments and completion conditions before the certificate becomes available.

Where a course includes protected notes or downloadable resources, access is limited to authenticated learners who are authorised for that course. Availability depends on the individual course.

Use the Forgot Password flow on the login page. If the reset email does not arrive, check your spam folder and contact support if the problem continues.

Open the Refund Policy and Contact pages. Submit the request using your registered email, course name and payment reference. The current launch policy asks learners to submit requests within 7 calendar days, subject to eligibility and applicable law.